August 19, 2018
John Chewey
Falls Church, VA
Excellent service from the beginning. Matt was very knowledgeable regarding the products and very responsive to my many inquiries. And Nate who installed the unit was a great guy! All around a fabulous company to do business with. I would highly recommend them for all your mobility needs.
August 19, 2018
Daniel Caton
Lusby, MD
To early to evaluate, but so far its great
August 10, 2018
Brian Reynolds
Bethesda, MD
Great response time,Clear understanding of the project , quality work and product and very competitive pricing.
August 6, 2018
B.B.
Clarksburg, MD
They delivered a good product when they said they would and it works great.
July 29, 2018
M.M.
Fairfax, VA
You were able to diagnose a very difficult problem and call the manufacturer to have the problem part replaced at manufacturer's expense. Techs were prompt, courteous, knowledgeable. Those answering phones were also. [NAME REMOVED]
July 27, 2018
H.Q.
Reston, VA
Nate did great job with installation. He was very patient showing my mom how to operate the chair (multiple times!).
July 26, 2018
B.F.
Springfield, VA
The service is professional, friendly, helpful and caring. That is very important! The product is good but less good than ACORN . My ACORN died only because I broke it. It never had a problem in the 5 years I had it until I left an item on the stair that I forgot about and it broke the gear. I’ve had the mobility chair serviced twice in 15 months. This chair involves me having to often clean the exposed copper conductors to keep it from slowing down or stooping . The ACORN did not have exposed comductors and never had that problem. That was the first visit for help . The second visit revealed that the arm of the chair with the electrical wiring was attached so tightly that over time it cut the wiring which stopped the chaired from moving. This just should not be ......... I don’t know if this happened in the factory or at the first visit when I called for help, as they also checked the arm. I wanted another ACORN. But there to no longer be any dealers in my area. For now I will keep my current chair. But the next time it dies on me I may look for another.
July 14, 2018
S.B.
Warrenton, VA
Got back to me right away after initial contact; Installation followd within a few days
July 11, 2018
L.M.
Fairfax, VA
Chair lift made a huge difference for my mom. Very happy with the product (Bruno) and the service.
July 8, 2018
H.C.
Springfield, VA
It was an awesome expreience! You know how it feels when it is all new to you, scared and puzzled, but 101 Mobility took a step forward to patiently introduce about the product and process of the installment. I enjoyed hearing about the company and the customer experiences with 101 Mobility from the representative. They work fast and efficiently and the most great thing about it is the fast communication and their great product!!
June 30, 2018
B.H.
Herndon, VA
Very responsive. Quick turn around on installation.
June 25, 2018
E.B.
Washington, DC
The installers were on time, pleasant and professional. They cleaned up after job was completed. The product looks very nice. Received complements from neighbors about how good products look.
June 23, 2018
J.T.
Boyce, VA
Like there product and there prompt installation...
June 20, 2018
A.M.M.
Leesburg, VA
We like the range of products to choose from and the location of your business with respect to our home. The installer, Nate, was courteous, friendly, and professional. Thank you for making my husband's life so much better and safer!
June 19, 2018
G.W.
Ashburn, VA
Office personnel and technicians were outstanding.
June 18, 2018
D.P.
Silver Spring, MD
Very good experience. Great customer service from sales to install. Very courteous people and all went very well so far. Super price and fair verse the competition. The gentleman that came to install the stairlift were courteous & on time. They did a great job and were very helpful!! I have already referred the company to one of my neighbors.
June 18, 2018
J.H.
Washington, DC
Efficient, polite and knows the products they sell.
June 8, 2018
Eric Duvon
Sterling, VA
Very easy to work with, came when they said they were, installed within the timeframe they stated. Provided thorough instructions on using the chair. Very professional and courteous. Would recommend to friends and family.
May 31, 2018
Michael Klein
Bethesda, MD
Very Nice and operates smoothly
May 25, 2018
Katherine McCoy
Fairfax, VA
Felt consultation and estimates were honest and up front. Also, reps were compassionate as well as efficient. Top quality product installed well. Good company to deal with.
May 24, 2018
Tina Kennedy
Leesburg, VA
Very professional staff and very accommodating.The product is sturdy and not as obtrusive as I thought.
May 23, 2018
Pierre Guirand
Rockville, MD
The response was very quick. The tech was excellent. The Angels Garden Assisted Living LLC.
May 20, 2018
C.H.
Arlington, VA
Love my chair lift.
May 4, 2018
E.M.
Springfield, VA
Prompt follow up
May 2, 2018
Joe Barth
Arlington, VA
It was a pleasure dealing with Mike Riorden as well as the installation team. We are completely satisfied with the stairlift.
April 27, 2018
Charlene Nolen
Woodbridge, VA
Great professional Service. The installers did an excellent job with the installation of my stair lift. I highly recommend them .
April 21, 2018
W.L.
Winchester, VA
the way that they look. My naber. had one also, not sure where she had gotten it but we want to get one that looked like it.
April 13, 2018
Y.G.
Bethesda, MD
You guys are great! We are very much satisfied with your service, its promptness, respectful attitude toward your customers, and overall a very pleasant experience of working with you! Thank you much for this! As for the product itself - we will write a separate review later, when it will be in use.
April 9, 2018
Alvin Perkins
Alexandria, VA
Very professioonal in every sense of the word.
March 28, 2018
P.A.
Annandale, VA
Friendly, competent installers.
March 19, 2018
J.D.
Burke, VA
The chair lift is working very well. I was impressed by the installer who seemed very competent.
February 27, 2018
S.N.
Rockville, MD
Really good service and quality.
February 26, 2018
P.R.
Frederick, MD
Workers were very friendly and knowledgeable. Showed up on time and and cleaned up well. Liked the product and it is easy to use.
February 9, 2018
R.W.
Washington, DC
The service was great. Technician was very knowledgeable about the product and what needed to be done to satisfy the visit. Very friendly and helpful with questions asked and concerns. Thank you, Joe. Look forward to working with you again, [NAME REMOVED]
January 20, 2018
B.J.G.
Kensington, MD
Feel very safe using our chair lift. As African American seniors in need of mobility support, and after meeting with three mobility companies , we felt Matt, the owner, of Mobility 101 treated my husband and I with greatest respect. We were convinced he was knowledgeable of the chair lift we were shopping for to transport us up and down our stairs. He was professional as a salesman, at the same time, there was a feeling “of family” as if this is the way he might make a pitch to a family member. Even though our machine is not quiet 2 years old, we love it. We have had to have the machine service twice. After speaking with a representative, we were shocked by the annual check up price plus mileage, however, After speaking directly with Matt, he agreed on a much fairer price. The service men who came to service the machine each time were also professional and knowledgeable. We would definitely recommend 101 Mobility , there products and their great service. Thanks to 101 Mobility, we are able to stay in our home instead of looking at retirement places which neither my husband nor I look forward to in our retirement. Thank you 101 Mobility, [NAME REMOVED] and [NAME REMOVED]
December 31, 2017
B.L.
Woodbridge, VA
Quality and cost
December 20, 2017
E.W.
Dumfries, VA
What an amazing company! From Mike to the installer, the process was simple and they made it so easy. They treated me like family and were so flexible. They understood our efforts and urgency and worked diligently to accommodate our needs. I would DEFINITELY recommend 101 Mobility to all of my friends and family!! Thank you, and we look forward to continued business with 101 Mobility! Merry Christmas and Happy New Year, The [LAST NAME REMOVED]'s
December 15, 2017
L.C.
Leesburg, VA
We very much appreciated the way Matt worked with us to create a stairlift solution for my husbands' complex needs. We signed the order on Thursday and the unit was delivered the following Tuesday. The installation went very well and the technician worked diligently to insure all components worked within our stair configuration. This took some additional adjustments. 101 Mobility employees are professional and operate with business integrity. They are kind. This is important to everyone and especially to Senior Citizens. I would definitely recommend that you give them the business. You will not be disappointed. Herman and [NAME REMOVED] Lansdowne, Virginia
December 15, 2017
D.D.
McLean, VA
You were prompt, friendly, helpful, efficient.
December 3, 2017
J.C.
Springfield, VA
Service was prompt, installers knew what they were to do, and did it quickly. No mess. Explained how to work chair lift. Everything worked fine.
December 3, 2017
C.M.
Aldie, VA
Great service!
December 1, 2017
M.S.
McLean, VA
Both the person doing the estimate and the installer where highly professional and personable. All appointments were met on time. (When the office had to reschedule because of a conflict, the person on the phone was genuinely apologetic for having to inconvenience us. But they called several days in advance and were able to offer a new time convenient to us, so there was no problem at all.) The product is superb. The installation was excellent. The level of concern for our 95-year old mother was touching.
November 29, 2017
K.L.
Fairfax Station, VA
Quality Chair lifts - no pressure sales
November 13, 2017
D.B.
hollywood, MD
I'm very pleased they got the chair lift working but disappointed that they have not received and installed the wiring harness in the right handle [NAME REMOVED]
November 11, 2017
R.A.J.D.
Manassas, VA
Installers Nate and Darren were very professional, efficient and helpful.
November 4, 2017
S.B.
DC
101 Did a wonderful job making our dream home accessible for my son Juwaan, The bathroom was beautiful done all top of the line appliance's. Mike and the entire team was always available to take my calls or answer my emails right away. When the work was finally done Mike invited us to do a final walk- thru to address any concerns or touch up that needed to be done. Guess what within a day his team came out to fix the little items left. again thank you so much for all hard work!! I would recommend 101 to all.
November 4, 2017
D.W.
Fairfax, VA
The technician was knowledgeable and friendly and came within 24 hrs. of request for repair/
October 27, 2017
W.S.
Alexandria, VA
Excellent product, and outstanding service -- including return call by the technician the next day after installation, in order to fix the power rail not fully seating on a thick pile carpet (problem completely resolved by his slightly adjusting the rail). Equipment performing flawlessly ever since.
October 22, 2017
C.M.
Washington, DC
Efficient, personalized, knowledgeable service... I never felt pushed to buy anything...
October 12, 2017
P.S.
Sterling, VA
The stair chair lift has been wonderful. My husband said he feels like he is part of the family again! Your wonderful installers were very professional, neat and thorough. Everything was explained in detail and I was left with a feeling of confidence. My husband has mastered using the device on his own and he has gained some independence. Thank you from the bottom of my heart!
October 12, 2017
J.F.
Alexandria, VA
Leasing and installation were both done very professionally.
October 8, 2017
S.J.
Washington, DC
Very professional .
October 4, 2017
P.A.
Alexandria, VA
We will be testing out the chair lift when my family member arrives this weekend. Thanks for getting the rental unit installed so quickly. The installation was smoothly carried out by Nate and Darren. They called to say they would be 20 minutes late and I really appreciate that. They explained their work as they installed the chair and then how to use the chair and all of its features--much appreciated. They gave me some ideas for our outside stairs too.
September 30, 2017
N.S.
Fairfax, VA
Joe came by to perform preventative maintenance, was most gracious! Thank you for excellent service!
September 27, 2017
B.D.
Clinton, MD
The product is excellent, including the carrying capacity, and functions as it should.
September 21, 2017
E.R.
Fairfax, VA
Everything done as scheduled and satisfactory with no problems
September 17, 2017
C.M.
Washington, DC
Amy was extremely helpful in solving my problems and giving me important information. the people who install the chair lift gave me no instructions on use or maintainence. Amy was most helpful
September 8, 2017
B.G.
Springfield, VA
You have a couple of very fine men working for you but communicating with you is difficult. When the chair is out of commission it is something I must take care of immediately.
September 3, 2017
T.P.
Alexandria, VA
Original quick install of 2 chair lifts. Follow up servicing of the lifts 1.5 years later was easy to schedule without a long wait time for service.
August 14, 2017
Z.D.
Haymarket, VA
101 Mobility responded immediately to my families request and need for a chair ramp. They visited my home within 48 hours of my initial call. I received feedback on their products and the sales representative offered many suggestions to accommodate our needs. I was pleased with their quote and the options. The sales representative was not pushy and did not attempt to sell me items I did not need. The customer service point of contact responded to all my follow-up phone inquiries and reached out tome as well to ensure my order and installation went well.
July 20, 2017
W.M.
Alexandria, VA
The pricing is reasonable and good customer service.
July 19, 2017
K.B.
Stephens City, VA
Friendly personal. Set up nice. Clean Waiting for part to fix chair. Recent call for chair repair.
July 19, 2017
M.N.
Potomac, MD
The purchase process was problem free and I'm very happy with the stairlift. But the biggest shout out goes to the gentleman who did the installation (sorry, I can't remember his name.) He did a great job and was extremely helpful and personable. Thank you!
July 5, 2017
K.V.
Herndon, VA
I would like to defer detailed comments until the chair lift is installed and operating. So far, I have been pleased with the process and the communication but the proof is not in yet.
June 29, 2017
A.J.
Manassas, VA
Product performs to standards and service is complete.
June 24, 2017
C.C.
Falls Church, VA
It's too early to make a judgement. I did like Nate the installer. He was very pleasant, efficient, and patiently explained and answered all my questions
June 21, 2017
M.C.
Vienna, VA
A solid chairlift (Bruno). Friendly, helpful staff at 101 Mobility!
June 15, 2017
D.B.
Clinton, MD
The person on the phone was very nice and that means a lot.
June 13, 2017
H.T.
Washington, DC
The product is very dependable and the service is exceptional.
June 3, 2017
J.H.
VA
I can get up and down stairs without pain - plus, my family doesn't have to worry bout my faklling down the stairs.
May 8, 2017
J.H.
Sterling, VA
Like the simplicity of operation. Also looks good. Finally your office being close by for support. Your technicians (Nate & Josh). We're great! Lastly made in USA counts wit us.
April 27, 2017
T.M.
Chantilly, VA
techs were efficient, polite and very informative.
April 23, 2017
F.M.
Vienna, VA
excellent !
April 21, 2017
B.P.
McLean, VA
Prompt, pleasant, efficient
April 18, 2017
S.H.
Woodbridge, VA
Very responsive, great service
April 14, 2017
L.P.
Washington, DC
Easy to operate, reliable, service is efficient and friendly and the lifts make life easier.
April 12, 2017
D.S.
Waldorf, MD
The technician was knowledgeable and professional. Arrived on time and went to work. Very please with 101 Mobility's services. Thank you
April 6, 2017
A.C.
Haymarket, VA
So far the product has performed as expected. There are two things that I would change if I could. 1. I would prefer that the up/down buttons on the armrest were press in rather than push right/left. I believe that it is more normal/comfortable to press buttons in than side to side. And 2. I would have liked to have the option to turn off the beeping when the chair is at the top and turned from its up/down position. There are times when a person goes up and plans to come back down within a few minutes and has to hear the constant beeping or the chair must be moved twice to prevent the beeping. I would have like a representative to have called after a few days just to asked if everything was OK and if we had any comments or problems. [NAME REMOVED], Haymarket
March 18, 2017
T.P.
Annandale, VA
Good response for requests.
March 14, 2017
P.R.
McLean, VA
Good prices and good service.
March 11, 2017
B.K.
Martinsburg, WV
fast delivery service, no wait time for ordering and misc.. friendly installer and seller. careful and quality installation.. thanks
March 9, 2017
N.C.
Leonardtown, MD
I was contacted within a few hours of my original inquiry. The people I spoke with were knowledgeable, polite and very prompt in their responses. My installation was scheduled quickly and install tech was in and out in 3 hours. There was no mess left behind. I would highly recommend 101Mobility and would use them again without hesitation for any future needs. I worked with Erin and Josh and they were both just wonderful....
March 9, 2017
M.I.
Washingto, DC
The operations Manager, Amy Stephens, was exceptionally helpful. I have a very busy schedule with a lot of demands and Amy followed up carefully on all aspects to ensure the installation went smoothly. The two installation technicians were also exceptionally effective. They made a nice neat installation with all the cords tacked down and tucked away. They also made sure I knew all about how to operate the equipment and how to keep it running smoothly. The crew arrived on time and the installation was quick. I was able to get back to work. Plus... the lift runs very well. Signed: A satisfied customer.
March 4, 2017
R.W.
Mitchellsville, MD
very pleasant. Appreciate the good communication with staff and pleasant delivery person. The service exceeded my excpectations.
February 28, 2017
L.M.
Reston, VA
Great installment and support. They are there if you have a problem.
February 27, 2017
A.P.
Woodbridge, VA
EVERYTHING IS WONDERFUL. LIFT WORKS GREAT AND THE GENTLEMEN WHO INSTALLED IT JOSH AND NATE WERE WONDERFUL. Thanks for everything [NAME REMOVED]
Mary M.

Thanks so much to everyone. We are really appreciating our new chairs. You have made this a very enjoyable experience! Thanks, Erin, for not giving up on me having someone come demonstrate them. Thanks so much to Matt and Mike for doing a great job!

A. Coffey

I have been meaning to write you to say thank you so much for having the chair stair lift installed so quickly. The two installers were great – professional and friendly. They did a great job and gave me a ‘lesson’ on its use in addition to emailing me the handbook.

Having the lift in place for the holidays has given my parents and us a sense of relief – no falls this season like last year.
Thank you again!

Regards,

Eliana

Your installers were professional and helpful. They said they would email a manual for us to have as a reference. My dad used the chair to come down this morning and his smile said it all.
Thank you,

Hey Matt, I just wanted to thank you and the great crew of guys who put in the ramp. It’s much more than what we expected. It came out very nice, thank you so very much for everything you’ve done for us! Hopefully we will do some more business with you in the near future for the vehicle lift.

Thanks again!!!!

JW

Ladies and gentlemen, thanks for helping this veteran that could not get out of his house. Other companies said they could not do it; you did it. We all need to make more money but helping suffering people is a reward to me and hopefully to you all.
Thanks again,

B. Parbey

Thanks for the professional work that you and your partner provided to us today during the installation of my new Bruno Stairlift. We will surely enjoy it.

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