September 21, 2017
E.R.
Fairfax, VA
Everything done as scheduled and satisfactory with no problems
September 17, 2017
C.M.
Washington, DC
Amy was extremely helpful in solving my problems and giving me important information. the people who install the chair lift gave me no instructions on use or maintainence. Amy was most helpful
September 8, 2017
B.G.
Springfield, VA
You have a couple of very fine men working for you but communicating with you is difficult. When the chair is out of commission it is something I must take care of immediately.
September 3, 2017
T.P.
Alexandria, VA
Original quick install of 2 chair lifts. Follow up servicing of the lifts 1.5 years later was easy to schedule without a long wait time for service.
August 14, 2017
Z.D.
Haymarket, VA
101 Mobility responded immediately to my families request and need for a chair ramp. They visited my home within 48 hours of my initial call. I received feedback on their products and the sales representative offered many suggestions to accommodate our needs. I was pleased with their quote and the options. The sales representative was not pushy and did not attempt to sell me items I did not need. The customer service point of contact responded to all my follow-up phone inquiries and reached out tome as well to ensure my order and installation went well.
July 20, 2017
W.M.M.
Alexandria, VA
The pricing is reasonable and good customer service.
July 19, 2017
K.B.
Stephens City, VA
Friendly personal. Set up nice. Clean Waiting for part to fix chair. Recent call for chair repair.
July 19, 2017
M.N.
Potomac, MD
The purchase process was problem free and I'm very happy with the stairlift. But the biggest shout out goes to the gentleman who did the installation (sorry, I can't remember his name.) He did a great job and was extremely helpful and personable. Thank you!
July 5, 2017
K.V.
Herndon, VA
I would like to defer detailed comments until the chair lift is installed and operating. So far, I have been pleased with the process and the communication but the proof is not in yet.
June 29, 2017
A.J.
Manassas, VA
Product performs to standards and service is complete.
June 24, 2017
C.C.
Falls Church, VA
It's too early to make a judgement. I did like Nate the installer. He was very pleasant, efficient, and patiently explained and answered all my questions
June 21, 2017
M.A.C.
Vienna, VA
A solid chairlift (Bruno). Friendly, helpful staff at 101 Mobility!
June 15, 2017
V.B.
Clinton, MD
The person on the phone was very nice and that means a lot.
June 13, 2017
H.T.
Washington, DC
The product is very dependable and the service is exceptional.
June 3, 2017
J.H.
VA
I can get up and down stairs without pain - plus, my family doesn't have to worry bout my faklling down the stairs.
May 8, 2017
J.H.
Sterling, VA
Like the simplicity of operation. Also looks good. Finally your office being close by for support. Your technicians (Nate & Josh). We're great! Lastly made in USA counts wit us.
April 27, 2017
T.M.
techs were efficient, polite and very informative.
April 23, 2017
F.M.
Vienna, VA
excellent !
April 21, 2017
B.P.
McLean, VA
Prompt, pleasant, efficient
April 18, 2017
S.H.
Woodbridge, VA
Very responsive, great service
April 14, 2017
L.P.
Washington, DC
Easy to operate, reliable, service is efficient and friendly and the lifts make life easier.
April 12, 2017
D.S.
Waldorf, MD
The technician was knowledgeable and professional. Arrived on time and went to work. Very please with 101 Mobility's services. Thank you
April 6, 2017
A.C.
Haymarket, VA
So far the product has performed as expected. There are two things that I would change if I could. 1. I would prefer that the up/down buttons on the armrest were press in rather than push right/left. I believe that it is more normal/comfortable to press buttons in than side to side. And 2. I would have liked to have the option to turn off the beeping when the chair is at the top and turned from its up/down position. There are times when a person goes up and plans to come back down within a few minutes and has to hear the constant beeping or the chair must be moved twice to prevent the beeping. I would have like a representative to have called after a few days just to asked if everything was OK and if we had any comments or problems. [NAME REMOVED], Haymarket
March 19, 2017
B.F.
Springfield, VA
Product is just what I needed. Service by phone and in person was excellent. Very personable , east to communicate with, knowledgeable, friendly and helpful. I felt very comfortable with my experience from setting up the appointment to chatting with the salesman, to talking to the young man who installed the chair. Thank you very much for your service! [NAME REMOVED]
March 18, 2017
T.P.
Annandale, VA
Good response for requests.
March 17, 2017
R.Y.
Reston, VA
Love your prompt reply to our service needs. Nate is wonderful. Service prices are high for a ten minute visit.
March 14, 2017
P.R.
McLean, VA
Good prices and good service.
March 11, 2017
B.K.
Martinsburg, WV
fast delivery service, no wait time for ordering and misc.. friendly installer and seller. careful and quality installation.. thanks
March 9, 2017
N.C.
Leonardtown, MD
I was contacted within a few hours of my original inquiry. The people I spoke with were knowledgeable, polite and very prompt in their responses. My installation was scheduled quickly and install tech was in and out in 3 hours. There was no mess left behind. I would highly recommend 101Mobility and would use them again without hesitation for any future needs. I worked with Erin and Josh and they were both just wonderful....
March 9, 2017
M.I.
Washingto, DC
The operations Manager, Amy Stephens, was exceptionally helpful. I have a very busy schedule with a lot of demands and Amy followed up carefully on all aspects to ensure the installation went smoothly. The two installation technicians were also exceptionally effective. They made a nice neat installation with all the cords tacked down and tucked away. They also made sure I knew all about how to operate the equipment and how to keep it running smoothly. The crew arrived on time and the installation was quick. I was able to get back to work. Plus... the lift runs very well. Signed: A satisfied customer.
March 4, 2017
R.W.
Mitchellsville, MD
very pleasant. Appreciate the good communication with staff and pleasant delivery person. The service exceeded my excpectations.
March 3, 2017
M.M.I.
Fairfax, VA
Great chair. I can no longer put off doing laundry since I know my trip downstairs will be pain free!! Everyone was extremely nice, gave me a much better deal than a competitor and made a special trip oUT to explain the chair etc since I was not there when they installed it. I highly recommend them. [NAME REMOVED]
February 28, 2017
L.M.
Reston, VA
Great installment and support. They are there if you have a problem.
February 27, 2017
A.P.
Woodbridge, VA
EVERYTHING IS WONDERFUL. LIFT WORKS GREAT AND THE GENTLEMEN WHO INSTALLED IT JOSH AND NATE WERE WONDERFUL. Thanks for everything [NAME REMOVED]
A. Coffey

I have been meaning to write you to say thank you so much for having the chair stair lift installed so quickly. The two installers were great – professional and friendly. They did a great job and gave me a ‘lesson’ on its use in addition to emailing me the handbook.

Having the lift in place for the holidays has given my parents and us a sense of relief – no falls this season like last year.
Thank you again!

Regards,

Eliana

Your installers were professional and helpful. They said they would email a manual for us to have as a reference. My dad used the chair to come down this morning and his smile said it all.
Thank you,

Hey Matt, I just wanted to thank you and the great crew of guys who put in the ramp. It’s much more than what we expected. It came out very nice, thank you so very much for everything you’ve done for us! Hopefully we will do some more business with you in the near future for the vehicle lift.

Thanks again!!!!

JW

Ladies and gentlemen, thanks for helping this veteran that could not get out of his house. Other companies said they could not do it; you did it. We all need to make more money but helping suffering people is a reward to me and hopefully to you all.
Thanks again,

B. Parbey

Thanks for the professional work that you and your partner provided to us today during the installation of my new Bruno Stairlift. We will surely enjoy it.

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